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Jin Koyama
I wrote a blog back on 13 Nov 2008 on a similar subject less than two weeks before the terrible Mumbai terrorist attacks. Since then, Mumbai started picking up the pieces, and I ventured off to Mumbai three more times in 2009 for more design charrettes and presentations to our TAJ client.

On a recent trip to Mumbai again earlier this month, Nick Poynton and Stephen Albert (from our WATG London office) and I attended the HIFI conference (Hotel Investment Forum India) at the Renaissance Mumbai Hotel and Convention Centre 12-14 January. It was a “networking-fest” for hotel executives, investors, lenders and developers who are interested in doing business in one of the world’s hottest markets – India.  

With approximately 200+ in attendance (relatively small as far as hotel investment conferences go), we were able to meet and exchange business cards with many people in a very short period of time.

Although the HIFI focuses on the Indian hotel market, the opening session on e-marketing strategies worldwide remains on my mind. The topic was how the Internet basically transformed the hospitality world with folks from Expedia and Travelocity leading the way. It took the Internet only 11 months to reach 10 million people -- compared to radio, which took 47 years and television (24 years) to reach the same milestone.

Industry experts suggested that China and India are expected to be the hottest markets for the next several years to come. This was resonated by the Hotel Leaders Forum with top officials from Marriott, Hilton, Wyndham, Carlson, Choice, and Hotel Leela.
 
Stephen was one of four panelists for the last session of the conference titled, “Development Track Workshop – Upscale and First Class Hotels.” The session was very interactive with discussions concerning whether first class hotels can stand alone or whether mixed-use developments are more viable … This all obviously depends on location, location, location. It definitely seems to be less expensive to develop in India compared to other parts of the world;  but I was reminded that the land cost in Mumbai is as high as in Manhattan, New York!

At the conclusion of the HIFI conference, we met many chairmen, CEOs, MDs, VPs, students of the hotel industry, and other architects and designers. We digested what the India market and the conference speakers had to offer, and believe WATG’s position as the leaders in hospitality design is best maintained by our continued cultivation of business development relationships.

With that, Stephen went off to Delhi to present a project in Goa and to meet with other clients for future projects. Nick and I stayed on in Mumbai to do the same, and had organized a timely meeting with our TAJ client for an ongoing project in Mumbai. Our meetings went well, and I am looking forward to our next trip.  

Flight back to Seattle was a short 24-hour door-to-door journey… We’ll be doing this all over again throughout the year.
Jin and Ratan Tata
Jin with Ratan Tata

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Mary Suenaga
For our next project inspiration, Mrs. Feng Lin and Mr. Wang Feng of the New Century Real Estate Group escorted me to the Tiantong Temple (the temple of the heavenly child), which is a Buddhist temple located at the foot of Taibai Mountain in Ningbo, China. The weather was warm, and the sky was a pretty light blue. The wistful, bracketed eaves and variety of simple wood grillwork in each hall were a delight to see. Woven black lacquered sheets were tightly wrapped around wood columns which added a soft and interesting texture. Circular porticos framed delicately carved mythical creatures such as the dragon and phoenix. We gently ascended to the top pavilion through covered walkways, and encountered vignettes for contemplation and poetry. The temple consists of 730 rooms and houses and played an important role in the cultural exchange between China and Japan. It was built in 300 A.D. and sits in front of Wangong Pool pictured below. We ended our thoughtful, self guided tour by feeding the turtles with fresh watermelon slices.

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John Goldwyn

Conde Nast Traveler magazine recently had a big feature on Russia today, and in a sidebar discusses the country’s stereotypical penchant for over-the-top style. This is my take on the notion that Russia is all about bling:

New money is new money, anywhere in the world. Russians certainly have their own style but it is indeed very arrogant and foolish to write them all off as being tacky. I think an anecdote with a client best illustrates this. We were recently asked to look at a very upscale community on a beautiful lake north of Moscow. When we started to talk about architectural styling, we asked the client if she had any ideas. "Yes," she said. "I would like to build residences that look like MY house." She showed us photos. It was a timber, minimal cube. Beautiful, sophisticated and simple…

Melanie Richards

We were speeding through Delhi in darkness on our way to the airport. After a busy and successful trip to see our Jaypee Sports clients, we were enjoying some relaxation before a long flight home. Suddenly we looked up and saw not one huge banner high across the road advertising the launch of a new Jaypee residential development, the Lake District, but two or three in close succession. These were advertising phase one of the new Jaypee Greens Sports City, a city that we had just finished master planning. Already our client had engaged architects, designed residential apartment blocks and was marketing it ready to sell it off plan.

This is surely one of the fastest moving projects our master planning team in London have been involved in. But wow, it’s exciting! So often projects take years to come to fruition but not this one. India is certainly one of the most dynamic countries on the planet with a rapidly growing population and, therefore, an insatiable demand for new towns and residential areas. Roll on the next project in India...

Jaypee and Pablo Salomon

Pablo Salomon and Jaypee Sports City
Photo by Melanie Richards

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Shanna Patel

On my way back from our London office recently, I stopped in Denmark for the first time to visit some friends. It was an amazing experience and another example of how much we can learn when we travel to other cultures. After a few days relaxing in the countryside, I went into Copenhagen to check out the city.

First, I was struck by how clean everything was, despite being a large metropolitan city. I saw the thousands of bicycles parked along the sidewalks and was impressed that, even with excellent public transport, people chose to get fresh air and exercise instead. Then came the surprising part…none of the bikes were locked!!! Thousands of unlocked bicycles on the streets of Copenhagen and they were not getting stolen. Amazing!!!

Walking though the city, I started noticing the stores and cafes. They are ALL designery, even the small hole in the walls. Even the most conservative of institutions such as the large banks, had Louis Poulsen artichoke pendants. Design seemed to be incorporated into everything from large buildings and products you would expect like lighting and furniture to everyday objects like nut crackers and coat hangers. I had never seen such thoughtful design everywhere I looked before. I was truly stunned.

Finally, as I was walking along the Stroget (series of pedestrianized streets) I came across the most amazing store…the Illums Bolighus (don’t ask me how to pronounce it). A sign indicated they are the Purveyor to the Royal Danish Court. This is a four story store entirely dedicated to modern design with the history and prestige of royalty attached. They had everything from lighting and furniture to utensils and wine glasses. EVERYTHING was design-focused. And almost everything was designed by a Dane or at least Scandinavian. Wow!!! Check it out at: http://www.illumsbolighus.dk/uk/main.asp

After talking to some people in Denmark about my observations, I learned that they consider the interior environment to be truly critical to their well-being. With the harsh weather for much of the year, they spend so much time indoors, that they put a huge amount of effort into making sure that their interior space is both pleasing and functions perfectly.

I am now thinking -- what must it be like to work as a designer in a place that appreciates design in this way? Where it is part of the overall culture and instilled in every aspect of life?

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Lale Lisya Sullam
John Goldwyn and I went to Bahrain for a master planning workshop last week. This photo was taken at The Ritz-Carlton, Bahrain, where from this perspective the natural salt water lake is already colonized by native species and flamingos. We are also envisioning a large, extensive wetland body to provide habitat for wildlife, scrub grey water and to also increase the value of the real estate adjacent for our coastal front development in West Bahrain.
The Ritz-Carlton, Bahrain wetlands

A new habitat for native species, including flamingos.
Photo by John Goldwyn

Cynthia Jacobs
In early November, Tom Williams, Jason Van Bruaene and I traveled to Vietnam for an official "signing ceremony" for a sport and recreation complex. Held in a Hanoi hotel in front of approximately 150 guests, the festive occasion was highlighted by a WATG presentation by Tom and myself, a string quartet, Vietnamese opera singers and confetti falling from the ceiling! Giaphat Finance and Investment had selected the Seattle office of WATG to master plan a 35-hectare complex at Hoa Lac Hi-Tech Park. The Hi-Tech Park is a 1586-hectare "Science City" development located west of Hanoi and will eventually become part of Hanoi City. It is expected to have a population of approximately 200,000. The program for the sport and recreation complex also calls for a five-star hotel and botanical garden.
Giaphat Signing Ceremony

Tom Williams (left) and Cynthia Jacobs (seated) on stage at the Giaphat Signing Ceremony.
Photo by Jason Van Bruaene

Rashana Zaklit

As Rhonda Rasmussen, Raj Chandnani and I prepared for the St. Regis Princeville Resort Kaua'i Grill grand opening last week, I was excited and looked forward to coordinating two separate gala events.

The first occurred on Thursday, November 19th. This was the grand opening of the Kaua'i Grill Restaurant which included media, clients, regional representatives, and of course world renowned chef Jean-Georges Vongerichten who was on Kaua'i to train his staff to present his famous cuisine. We spent several hours prior to the event making detailed lists, photographing the entire fine dining restaurant, and noting adjustments that needed to occur.

After adding a few final touches, we got ready and joined close to 100 guests for a cocktail event to introduce and showcase the restaurant. We learned first-hand the difference between Kaua'i's "resort chic" wear and our own interpretation of it. Let me tell you, our group was in the minority.

Friday began with a "meet the press" breakfast where Rhonda spoke to the history of the renovation and the local stories behind the artwork chosen and displayed throughout the space. Once again we spent time to “set the mood” for the evening’s event which would be more elaborate than the previous.

That evening, champagne was served outside while we watched a breathtaking sunset. Inside, I experienced several different perceptions of the design of the restaurant and the local community’s view of the third renovation of the Princeville property.

Media representatives from Food and Wine, Travel and Leisure, and Forbes magazines, and several local Hawaiian publications stopped by many times to give their feedback on the resort, take pictures, and interview our team on our design vision. Comments were extremely positive and reinforced how appropriate the design was to Kaua'i, its people and culture. The general consensus was that WATG's vision and execution kept the focus on the views and the island's culture.

Although this was a social event, it represented another aspect of a designer's job description:  to continue to sell our product and hospitality expertise beyond the drawing table. Each of us were seated with a different group of people by the event coordinator to ensure we were mingling and getting the most out of the evening (I have a strong feeling Raj was most responsible for this mandatory interaction!). It worked. We not only met with the media but we also got to interact with the local community. I met with the local restaurant owners of Hanalei Dolphin Restaurant, who have both lived in Kaua'i since the early 80's. They both expressed that the St. Regis in its recent incarnation was the best they had ever seen the resort. The evening ended with speeches given by both the general manager and chef Jean-Georges who gave kudos to our team.

After all the interviews, tours, and reviewing the entire property we left with a great accomplishment for creating a space that paid homage to the local culture and maintained what our company stands for: creating luxurious, comfortable destinations while maintaining the thoughtfulness and genuine aesthetic that complement the local culture and environment.

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Krystal Solorzano

Here is a behind-the-scenes glance into how we won the first-ever USGBC Sustainable Suite design competition.

17 July 2009: WATG officially kicked off its collaboration with innovation firm IDEO with a fresh look at the hotel guest experience. The team began its research by staying one night in different hotels and observing the human behavior of other guests within the public spaces as well as their own behavior as they interacted with and utilized the guestrooms. IDEO sent each team member a booklet in advance to gather and organize their findings.

Our team was challenged to switch gears; instead of looking solely at the design, for which WATG is well known, we were becoming modern-day anthropologists of the hotel experience.

We asked ourselves questions like, "How do we redefine luxury?" and "How do we create a sustainable suite without compromising the luxury experience?"

18 July 2009: The brainstorming day with the IDEO team was packed with innovative collaboration sessions that involved more Post-its (recycled of course) than you can imagine. The creativity was literally glued to the walls, and by the end of the day it was branded into our memories. Thoughts of sustainable systems, green fabrics, cradle-to-cradle (regenerative) design, water efficiency and so much more were streaming through our minds.

We set our sights on five areas of the guest experience:
arrival, which starts from the moment the guests book a room to the minute they walk into their new home away from home;
dining and entertainment options, which take the guest through the hotel’s dining options and in-room entertainment;
bathing, which introduces the guest not only to the water-efficient features in the room but also touches on the wellness aspect built into the outdoor experience;
exploration, as the guest encounters his or her new surroundings and community (as well as what takes place in the room while the guest is away, such as how the room is refreshed and what types of materials are used in the room);
sleeping, which ushers the guest into a relaxing state with sustainable bed linens and custom pre-set lighting and temperature.

3 August 2009: With just 4 weeks to design, specify and put together a killer presentation, the team began calling vendors for the latest sustainable products, researching innovative systems for water and energy efficiency, drawing up floor plans, reading the entry rules over and over to make sure we didn’t miss a beat.

The WATG team -- Rashana Zaklit, Grace Machado, Catie Liuzzi, Shaun Hannah, Rhonda Rasmussen, Raj Chandnani, Larry Rocha and myself -- worked closely through those four weeks. In arriving at a solution for the design and sustainable specifications, we found vendors willing to donate all the materials that would be used in the room; we sought out  the best systems and made sure we were gaining as many LEED points as possible; and we put together a knock-your-socks-off presentation.

31 August 2009: Based on the competition guidelines, the team assumed the deadline for submission was at 11:59PM EST, but when that time came and passed, we decided the deadline was now 11:59PM with no time zone in mind (thanks to Hawaii for the extra hours).

As our fearless leader Rhonda hobbled back and forth from her office with a broken foot (project war wound) to see how we were doing, Rashana, Grace and Catie hustled to get the specification package together after a mishap with the editing software  resulted in them having to start all over. Raj reviewed and edited, reviewed and edited, reviewed and edited the project narrative while assisting me in putting the final touches on the design presentation boards. Larry became a cheerleader and overall extra set of hands in the late hours, taking on any task that we needed -- no matter how small or large -- and entertaining us with his magic tricks.

At 11:45PM we hit "send" on the last piece of material that needed to be posted. We wrote a final email to the team at IDEO with an update and the final submission. Then, like every great team, we walked out of the building as one unified front, confident that we had done the very best job we could and proud to have worked with every individual on the long journey to the end.

1 October 2009: Out of a pool of 65 entries from some of the top design firms in the world (several submitted multiple submissions), we were the winners! We were asked to keep the fantastic news a secret until the USGBC had made an official announcement to the media. But once it did, we could finally celebrate this great accomplishment that WATG can add to its legacy of innovative design.

A special thanks to all those who encouraged and helped us along the way with creative input and inspiring words.

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Howard J. Wolff

A compelling reason to renovate now is that construction prices have declined significantly following a 30-year rise. Saving money in labor and materials can increase the internal rate of return for any hotel renovation projects that are being contemplated … and have bottom-line benefits. But, as they say on TV, "Hurry, this offer won't last."

As reported in Rider Levett Bucknall's quarterly cost report, construction costs in the US declined for the fourth consecutive quarter, but the rate of decline has diminished considerably. Whereas in the first quarter of 2009, prices dropped in many cities by an average of seven percent, recent reductions in labor and materials (as well as overhead and profit) have leveled off to a single percentage point.

National Construction Cost Index 

The data suggest that builders are unlikely to make additional deep cuts to their already tightened margins, even as workload projections remain pessimistic. In other words, if you're a hotel owner, operator or asset manager who has been deferring maintenance or waiting to renovate until prices go down even further, this is as good as it's going to get.

Act now.

Related Video

Howard J. Wolff Hotel News Now Interview "Should hoteliers renovate"


 

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